Our contact information
By email:tutucowgirl@yahoo.com
By standard mail:PO Box 11, Tongnaoxie, KS 66086
Tutu Cowgirl
414 E 4th St
Tonganoxie, KS 66086
By phone:
913-845-2444
tutucowgirl@yahoo.comSales Policy and Conditions
It is the customer's responsibility to review and understand the sales policy before placing orders.
Quality merchandise at competitive price.
Method of payment accepted: Visa, MasterCard, Discover, American Express, & PayPal.
* Please enter correct card billing information, if not the transaction will not clear.
We ship primarily by regular USPS. Please allow 7 to 10 business days from the date shipped.
Non-Damaged Returns
Customers who are not satisfied with their purchase may return the item for a refund. Non-damaged returns will only be accepted within 10 days from the date on the invoice, after 10 days returns will NOT be accepted. Please note that we will charge a 20% restocking fee for non-damaged returns, and the customer is responsible for mailing back the return as well as return shipping and handling charges.
Damaged Returns
Customers who receive items that arrive damaged, or receive a manufacture damage item may return the damaged item for store credit or a refund to their credit card depending on the method of payment. Damaged items will only be accepted within 10 days from the date on the invoice, after 10 days returns will NOT be accepted. In order to issue a damaged return the customer must contact us. After we have received the damaged item with a copy of the invoice we will gladly issue a store credit.
Pick up your items from the store location and receive 10% off your order.
Use coupon code: pickup